They are the Nordstroms of Muay Thai equipment suppliers. The owner Ercivan is on top of it. He has a staff working 24 hours answering emails or something because anytime I email even in the early morning hours they get right back to me! Tim you are right if you contact them and ask them for a discount code for shipping they will give it to you. If you want to be sponsered and need free equipment they will mail it.

I spoke with the owner Ercivan once and asked about the shipping times and he laughed. He stated: "We ship out about four hunderd items a day from our Thailand office, our office in Amsterdam and our office in California. About 50 of these orders are at times on back order with the Twins factory. Twins does not carry stock: they start making the product when they have a batch of say 40 XL " No fear shorts" or 50 red tiger gloves. Twins uses the Japanese " Just in time inventory system" this keeps their cost down".

It makes sense why they can't refund. Once the order is placed it is automatically forwarded to the factory in Thailand and the factory gets paid. I can guarantee you Twins Thailand will laugh if you ask for a refund because your silly pink custom shorts are a week late. Buy some crap from Century for $29.00 and you will have them in 3 days. You will buy 10 more pairs by the time your real gloves come in from Twinsgear.com

Check out their new custom shorts at www.muaythaisupplies.com (the custom shop)